They take repetitive, time-consuming, error-prone work and hand it to AI and automation: customer replies, data clean-up, reporting, content scheduling and moving data between systems.
| Type | Example | What they deliver | Best for |
|---|---|---|---|
| Platform vendor | MOKAGI | A self-hostable AI agent OS you own and run | Businesses wanting long-term control and data sovereignty |
| Systems integrator (SI) | Local IT / digital consultancies | A project that connects AI into your existing systems | Businesses with systems needing custom integration |
| Strategy consultant | Independent consultants | Selection, process audit, roadmap | Businesses not yet sure what to do |
| # | Checkpoint | Question to ask |
|---|---|---|
| 1 | Local cases | Can I see HK cases in my industry and size? |
| 2 | Data handling | Where does customer data live? Cross-border? Used for training? |
| 3 | Trial | Can we run a small PoC before committing? |
| 4 | Exit | If we stop, can we get our data and settings back? |
| 5 | Support | Who maintains it, and what is the response time? |
| 6 | Pricing | Project, monthly or usage-based? Hidden costs? |
| Model | How it works | Suits |
|---|---|---|
| Project | Priced per scope, one-off | One-off integration |
| Monthly | Per seat or per plan | Ongoing operations |
| Usage-based | Pay as you go (e.g. HK$68 per million tokens) | Variable usage or cost control |
For example, MOKAGI charges a one-off HK$5,000 setup plus HK$68 per million tokens, with AI customer service from HK$299/mo.
It depends on your needs. For a self-hostable platform where data stays on your machine and agents actually complete tasks, consider MOKAGI. To connect AI into existing systems, a systems integrator (SI) fits better. If you just need strategy and selection advice, an independent consultant works. Ask for local cases and a trial first.
It varies widely. Consulting is usually project- or hourly-based, systems integration is project-based, and platform options such as MOKAGI charge a one-off HK$5,000 setup plus HK$68 per million tokens, with AI customer service from HK$299/mo.
Ask for local cases in your industry, request a trial or PoC, and clarify where data is stored and how you can exit. Be cautious if they cannot describe specific cases or data handling.
A sensible rollout lets AI take on high-frequency, repetitive, low-risk work so staff do higher-value tasks, rather than replacing the whole team.
Start with the most frequent, most repetitive, lowest-risk process, such as FAQ replies, data clean-up and reporting, or social content scheduling.
Want to know how MOKAGI fits your business, need a quote, or book a demo? Reach us any of the ways below — we usually reply within one business day.